SMS Terms and Conditions

By providing your mobile phone number and opting in to receive SMS communications from Serenity Urgent Care, you agree to receive text messages regarding your healthcare services, including appointment reminders, check-in instructions, follow-up communications, prescription notifications, billing updates, and responses to your inquiries.

• Message frequency varies.

• Message and data rates may apply.

• Reply STOP at any time to unsubscribe from SMS messages.

• Reply HELP for assistance.

• Consent to receive SMS messages is not a condition of receiving medical care or healthcare services.

Serenity Urgent Care reserves the right to modify or discontinue its SMS messaging program at any time.

Text messaging should not be used for medical emergencies. If you believe you are experiencing a medical emergency, call 911 immediately or visit the nearest emergency department.

By opting in, you acknowledge that you are the authorized user of the mobile phone number provided and that you consent to receive SMS communications from Serenity Urgent Care.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Welcome to Serenity Urgent Care. These Terms & Conditions govern your use of https://serenityurgentcare.com and any services, information, appointment requests, or communications provided through our website.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

Medical Disclaimer

The information provided on this website is for general informational and educational purposes only.

Nothing on this website should be interpreted as medical advice, diagnosis, or treatment.

Always consult a qualified healthcare provider regarding any medical condition or treatment.

Using this website does not establish a provider-patient relationship.

Emergency Medical Situations

This website is not intended for medical emergencies.

If you are experiencing a life-threatening emergency, call 911 immediately or visit the nearest emergency room.

Do not rely on website forms or email for urgent medical concerns.

Appointment Requests

Appointment requests submitted through our website are subject to availability and confirmation by Serenity Urgent Care.

Submitting an appointment request does not guarantee a scheduled appointment until confirmed by our staff.

If you need immediate medical attention, please visit the clinic directly or call our office.

Patient Responsibilities

By using our website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Not submit false or misleading information.
• Respect clinic staff and other patients.
• Comply with all applicable laws and regulations.

Website Use

You agree not to:

• Attempt unauthorized access to the website or servers.
• Upload malicious software or harmful code.
• Interfere with website functionality.
• Use automated tools to scrape or copy website content without permission.
• Engage in activities that could damage or disrupt our services.

Intellectual Property

All content on this website, including but not limited to:

• Text
• Graphics
• Logos
• Images
• Videos
• Icons
• Website design
• Layout
• Branding

is the property of Serenity Urgent Care or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or republish any content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Serenity Urgent Care does not control or endorse these websites and is not responsible for their content, privacy practices, or availability.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Website Availability

We strive to keep our website accurate and available at all times.

However, we do not guarantee uninterrupted access and reserve the right to update, suspend, or discontinue any portion of the website without notice.

Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Serenity Urgent Care makes no warranties regarding:

• Accuracy of website content
• Availability
• Reliability
• Security
• Fitness for a particular purpose

Limitation of Liability

To the fullest extent permitted by law, Serenity Urgent Care shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website.

Your use of the website is at your own risk.

Indemnification

You agree to defend, indemnify, and hold harmless Serenity Urgent Care, its physicians, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses resulting from your misuse of the website or violation of these Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by the laws of the State of Michigan, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts located within Michigan.

Changes to These Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Serenity Urgent Care
19920 Farmington Rd
Livonia, MI 48152

Phone: (248) 482-8809

Email: info@serenityurgentcare.com

Website: https://serenityurgentcare.com